Terms and conditions
1. Definitions
These general terms and conditions (hereinafter, the "Terms") comprehensively govern all interactions and services offered, provided or carried out from the website genesisramirez.com (hereinafter, the "Website"), owned by Génesis Altagracia Ramírez Almonte, with DNI 79169914G, domiciled at Calle Cristal 3, Riviera del Sol, 29649 Mijas, Málaga, Spain, and contact telephone +34 625 027 427 (hereinafter, the "OWNER" or "GÉNESIS RAMÍREZ").
These Terms may be modified by the OWNER at any time, informing the user of the existence of any new version containing substantial changes by publishing it on the Website.
This document (as well as all other documents referred to herein) governs the terms under which the Website is used and information about the professional interior design services and related services offered by the OWNER through it may be requested.
In addition to reading these Terms, before accessing, browsing and/or using this Website, the user must have read the Legal Notice, the Cookie Policy and the Privacy and Data Protection Policy.
By using this Website or by requesting information about the services through it, the user agrees to be bound by these Terms and by everything mentioned above. If you do not agree, you must not use this Website.
The user is also informed that these Terms may be modified. The user is responsible for reviewing them each time they access, browse and/or use the Website, since the Terms in force at the time the user requests information or interacts with the Website will apply.
For any questions the user may have regarding the Terms, they may contact the OWNER using the contact details given below.
2. Communication channels
The OWNER offers its services through the following communication channel:
Website: genesisramirez.com
For direct communications, the user may use:
Email: info@genesisramirez.com
Postal address:
Génesis Altagracia Ramírez Almonte
Calle Cristal 3, Riviera del Sol
29649 Mijas, Málaga, Spain
3. The user
Access to, browsing and use of the Website confers the status of user, and therefore, from the moment browsing begins, all the Terms established herein are accepted, as well as any subsequent modifications thereto, without prejudice to the application of the corresponding mandatory legal regulations as applicable.
The user assumes responsibility for making correct use of the Website. This responsibility extends, among other things, to:
- Using the Website only to make legally valid enquiries and requests for information.
- Not making any false or fraudulent requests.
- Providing truthful and lawful contact details, such as email address, postal address and other necessary data.
The user declares that they are over 18 years of age and have sufficient legal capacity to enter into contracts through this Website.
The Website is mainly aimed at users residing in Spain. The OWNER does not guarantee that the Website fully or partially complies with the laws of other countries. If the user resides or is located outside Spain and decides to access and/or browse the Website, they do so at their own risk and must ensure that such access and/or browsing complies with the local legislation applicable to them.
4. Applicability of the general terms
These Terms apply to all users who browse the Website and/or who request information about the services offered by the OWNER through it.
If professional services are actually engaged, specific terms may be set out in a specific contract or agreement between the parties, which will prevail over these Terms to the extent that they are incompatible with them.
5. Purpose
These Terms are intended to govern:
- The terms of use of the website genesisramirez.com, including access to, browsing and use of its contents.
- The conditions under which the user may request information about the professional interior design services and related services offered by the OWNER.
Use of the Website does not in itself imply the actual engagement of professional services, which will be subject, where applicable, to the formalisation of a specific agreement between the OWNER and the user/client.
6. Access and use conditions
Access to the OWNER’s Website is free and open, granting the status of user to whoever accesses it, regardless of any subsequent use of the services offered.
Requests for information about the OWNER’s professional services through the Website may only be made by users over eighteen (18) years of age, who must follow the steps and instructions accompanying the whole process, consisting, by way of example only, of:
- Completing the contact form available on the Website, providing truthful and up-to-date data.
- Accepting these Terms and the Privacy Policy, which entails the reading, understanding and irrevocable acceptance of each and every one of the Terms, as well as, where applicable, any specific applicable terms.
The user agrees not to use the Website for unlawful purposes or purposes contrary to good faith and public order, nor in a way that could damage, disable or overload the Website, or that could prevent its normal use by other users.
7. Requests through the website
No valid request may be made without expressly accepting the OWNER’s Privacy Policy through the checkbox enabled for that purpose. Use of the contact form also implies acceptance of these Terms.
All requests made through the Website will be deemed subject to these Terms.
Once a request for information has been made via the form, the system may automatically generate an acknowledgement of receipt, usually by sending an email to the address provided by the user, confirming that the request has been correctly received. This communication does not in any case imply acceptance of a professional engagement, but only confirmation of receipt.
Requests may be made 365 days a year, 24 hours a day, except when the service is suspended for maintenance of the Website or due to other technical circumstances and/or force majeure.
The actual provision of the OWNER’s professional services will always be subject to the formalisation of a specific contract or agreement between the parties, setting out the applicable specific terms and conditions (scope of services, fees, deadlines, payment terms, assignment of exploitation rights, etc.).
8. Intellectual property
The OWNER retains all intellectual and industrial property rights (including, by way of example, copyright, trademarks, trade names, logos, designs, photographs, texts, illustrations, sketches, models, audiovisual content, as well as the structure and design of the Website) over all the contents of the Website, unless expressly stated otherwise or a written agreement to the contrary exists between the parties.
The user may not copy, reproduce, distribute, publicly communicate, transform, extract, reuse, forward or make available to third parties any of the content subject to the OWNER’s intellectual or industrial property rights without the OWNER’s prior written permission.
Unauthorised use of such content may give rise to the exercise of the relevant legal actions and, where applicable, to the liabilities arising from such use.
9. User support service
The OWNER has a user support service so that users can raise enquiries, questions or suggestions related to the Website or the services offered.
Users may direct their enquiries to the User Support Service by:
Sending an email to: info@genesisramirez.com
All queries and, in particular, complaints and suggestions will be dealt with as quickly as possible, in no case exceeding the time limits established by applicable legislation.
Whenever possible, a record will be kept by means of a written response on a durable medium (usually email).
10. Technical means to correct errors
If the user detects that an error has occurred when entering the data necessary to process their request on the Website, they may correct it by contacting the OWNER via email at info@genesisramirez.com, clearly indicating the data to be corrected.
Where applicable, the user may request the rectification of their personal data under the terms set out in the data protection regulations and in the Website’s Privacy Policy.
11. Liability of the OWNER
The OWNER shall not be liable for:
- Any damages of any kind that may arise from the unavailability or lack of continuity in the operation of the Website for reasons beyond the OWNER’s control.
- Any damages that may arise from misuse of the Website by users, or from a breach of these Terms.
- The existence of viruses or malicious elements introduced by third parties that may cause alterations to the user’s computer systems (software and hardware) or to electronic documents and files stored on their systems.
Under no circumstances shall the OWNER be liable for indirect damages, such as loss of profits, lost savings, loss of data, reputational damage or damage to third parties, arising from the use of the Website or the inability to use it.
All images, photographs, colours, drawings and descriptions on the Website are approximate and for guidance purposes only and may vary within the framework of the OWNER’s professional activity. They shall under no circumstances give rise to a right to compensation and/or termination of agreements, unless expressly established otherwise in a specific contract with the client.
12. Modification of the terms and conditions
The OWNER has the right to change, update or supplement these Terms at any time.
Minor changes may be made without the need for individual notification, publication on the Website being sufficient.
Substantial changes that significantly affect users’ rights or obligations will, whenever possible, be communicated with as much reasonable notice as possible, through visible publication on the Website and/or through other means the OWNER deems appropriate.
Use of the Website after the new Terms come into force shall imply the user’s acceptance of them.
13. Personal data protection
13.1. Identification of the Data Controller
Full name: Génesis Altagracia Ramírez Almonte
Professional name / Project: Génesis Ramírez
DNI: 79169914G
Address: Calle Cristal 3, Riviera del Sol, 29649 Mijas, Málaga, Spain
Contact telephone: +34 625 027 427
Contact email: info@genesisramirez.com
The OWNER is the controller responsible for the processing of the user’s personal data and informs the user that such data will be processed in accordance with the provisions of Regulation (EU) 2016/679 (GDPR) and Ley Orgánica 3/2018, of 5 December, de Protección de Datos Personales y garantía de los derechos digitales (LOPDGDD, the Spanish Data Protection and Digital Rights Guarantee Act), as well as any applicable Spanish regulations in force.
13.2. Purpose of processing
The personal data provided by the user through the Website will be processed for the following main purposes:
- Maintaining a commercial or pre-contractual relationship with the user.
- Managing requests for information about the services offered by the OWNER.
- Where applicable, managing informational or commercial communications related to the OWNER’s professional activity, provided there is a legal basis for doing so (for example, the user’s consent or legitimate interest).
For more detailed information on the processing of personal data, legal bases, retention periods and the exercise of rights, the user should consult the Website’s full Privacy Policy.
13.3. Data collected
The personal data collected on this Website are, generally:
Contact form: first name, surname, email address, telephone number and any other information the user voluntarily provides in the message field or other enabled fields.
Additional data may be collected when necessary to handle specific requests, of which the user will be duly informed.
13.4. Use of personal data
The user’s personal data may be used to:
- Manage and respond to requests for information made through the Website.
- Maintain the administrative, accounting and tax relationship arising from any engagement of services.
- Send, where appropriate and where there is a legal basis, commercial and advertising information related to the services offered by the OWNER, in line with the user’s preferences and always respecting their rights.
13.5. Sharing personal data with third parties
Personal data will not be disclosed to third parties, except:
- Where there is a legal obligation to do so (for example, Public Administrations, Courts and Tribunals).
- When necessary to comply with the user’s requests or a contractual relationship (for example, service providers acting as data processors, with whom the corresponding contracts are entered into).
13.6. Security and confidentiality
The OWNER applies appropriate technical and organisational measures to ensure the security of personal data and to prevent its alteration, loss, unauthorised processing or access, in accordance with applicable regulations.
However, the user should be aware that absolute security on the internet does not exist and that situations beyond the OWNER’s control may occur.
13.7. Users’ rights
In accordance with applicable regulations, users have the following rights in relation to their personal data:
- The right to withdraw consent at any time.
- The right of access, rectification, erasure, restriction of processing, objection and data portability.
- The right to lodge a complaint with the Agencia Española de Protección de Datos (AEPD, the Spanish Data Protection Agency) (www.aepd.es) if you believe that the processing does not comply with applicable regulations.
These rights may be exercised by submitting a request to the OWNER, in writing to the postal address indicated or by email to info@genesisramirez.com, under the terms set out in the Privacy Policy.
14. Language of the contract
These Terms are drafted in Spanish (Castilian).
If versions in other languages are made available to the user, the Spanish version shall prevail in the event of any discrepancy or conflict of interpretation.
15. Applicable law and jurisdiction
The user agrees to make correct and appropriate use of the OWNER’s services and Website in accordance with the Law, these Terms and the Legal Notice, as well as any other applicable terms, regulations and instructions.
Last updated: 10 August 2026
These Terms are governed by Spanish law, including, among others, regulations on consumers and users, information society and electronic commerce services, and personal data protection.
For any matters that may arise in relation to the interpretation, application and performance of these Terms, the parties expressly submit, waiving any other jurisdiction that may apply to them, to the Courts and Tribunals of the city of the OWNER’s domicile (currently, Málaga, Spain), unless mandatory consumer protection regulations provide for a different jurisdiction.
